When you've been around as long as FBI, you've seen people come and go throughout the years. You've also been through ups and downs yourself and have been able to adapt to the changing market to keep your customers happy. Well, FBI has been in the mini-truck game for over a decade and no matter what they've been through, they've come full circle to completely bring their focus back to the loyal mini-truck customers. To do this they've introduced a new "membership" program, the first of its kind, to offer the everyday, average mini-trucker like you and me super-discounted prices that were normally reserved only for huge dealers and wholesalers. There's no need for a business or resale license. This new membership club includes a club card (like Costco, etc.) with two different options. There's a "Brushed" membership and the upgraded "Polished" membership. The club benefits include the following:
Brushed
FBI's Brushed membership entitles you to custom pricing on their entire catalog of items. Additionally, Club FBI members will receive extra savings on monthly specials and are given advanced notification of new product releases. As a Brushed member, you will be able to log onto the website anytime, anywhere and view your order status, history, and UPS tracking numbers. You can also load pictures of your custom ride into your "Customer Rides" page, and with the new Messaging Center you can ask any technical questions directly to the knowledgeable staff. All orders will ship to the primary cardholder only.
Polished
FBI's Polished membership entitles you to the same custom pricing as Brushed members. However, Polished members earn an additional 2% towards an in-store credit on every purchase they make at FBI. As a member, you will receive semi-annual reports showing you how much you have earned, and you may use your in-store credit (same as cash) anytime you wish. You will also be able to log in to FBI's secure website anytime, anywhere and view your order status, history, and UPS tracking numbers. Polished members may ship their packages to any address they wish, making this membership ideal for companies wishing to "drop ship" directly to their customers. Club FBI members get seriously hooked up. Whether you have technical questions, parts inquiries, or just a comment on ways to improve their parts or service, FBI's customer service team will always be available for you.
To see just how much this new club benefit can save you, check out FBI's totally revamped website at www.fbirides.com. Like we previously said, FBI has been around over 10 years and has come a long way in that amount of time. What began as Steve Santucci and his three employees has grown into one of the premier mini-truck companies, with over 18 employees at your service. What started as Steve's dream to provide quality parts at an affordable price with customer service as his top priority when he was just working out of a small 300 sq. ft. building in Orangevale, CA, blew up into the successful shop it is today. The brand new facility (boasting 20,000 sq. ft.) includes a full in-house machine shop with state-of-the-art equipment to fully handle the needs of the mini-truckin' community. Steve knows the formula is not magic or luck, just taking care of the customer with good old-fashioned hard work, teamwork, and dedication. Check out what the new and improved FBI has to offer and you definitely won't be disappointed.